Notification Settings

What you'll learn: How to configure what notifications you receive and how you receive them.

Types of Notifications

You may receive notifications for:

New appointments booked
Appointment cancellations
Time off requests (managers)
System alerts
Account updates

Accessing Notification Settings

Go to Settings
Find Notifications
Configure your preferences

Notification Channels

In-App Notifications

Appear in the notification bell
Visible when you're logged in
Red dot indicates unread items

Email Notifications

Sent to your account email
Good for important updates
Arrive even when not logged in

Push Notifications

Mobile/browser notifications
Immediate alerts
Require permission

Configuring Preferences

For each notification type:

Toggle on or off
Choose delivery method
Set frequency preferences

Common Preferences

For Busy Practices

Real-time for urgent items
Digest/summary for routine updates
Minimize interruptions

For Smaller Practices

More notifications enabled
Immediate delivery
Stay closely informed

Role-Based Notifications

Some notifications depend on your role:

Admins — System alerts, billing
Managers — Time off requests, team updates
All — Appointments, basic alerts

Managing Notification Overload

If you receive too many:

Turn off non-essential categories
Use digest mode where available
Focus on what matters most

Testing Notifications

After changing settings:

Perform an action that should trigger notification
Verify you receive it as expected
Adjust if needed

Next: Provider Schedules | Previous: Services Configuration