Documentation/Voice AI Phone Assistant

Voice AI Phone Assistant

Your AI receptionist

9 articles•18 min total read time
01
Voice AI Overview
The Voice AI phone assistant answers calls to your practice around the clock. It's like having a receptionist who never sleeps, never takes breaks, and handles every call with consistency.
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How Calls Are Handled
The AI greets the caller with:
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Call Recordings
All calls handled by the Voice AI are recorded:
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Call Transcripts
Transcripts are written versions of calls:
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Call Summaries
After each call, the AI creates a brief summary:
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Reviewing Call History
Find call history in:
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AI Training and Improvement
When you start, the AI learns about:
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Bilingual Support
The Voice AI supports bilingual operation:
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Urgent Call Handling
The AI is trained to recognize urgent calls:
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