Billing Overview

What you'll learn: How billing works, where to find billing information, and understanding your subscription.

Accessing Billing

1. Go to Settings
2. Find Billing
3. View your billing information

Note: Only Admins can access billing information.

Your Subscription

Your subscription determines:

• Which features you can access
• How much you pay
• Your included usage

Subscription Details

The billing section shows:

• Your current plan
• Monthly cost
• Billing cycle dates
• Next payment date

Usage and Credits

Your plan includes certain usage:

• Voice minutes (AI call time)
• Features included
• Usage limits

Track your usage in the billing section.

Payment Methods

View and manage how you pay:

• Credit/debit cards on file
• Update payment information
• Set default payment method

Billing History

See past invoices and payments:

• Invoice dates
• Amounts paid
• Payment status
• Download invoices

Understanding Your Bill

Your bill may include:

• Base subscription — Your plan's monthly fee
• Usage overage — If you exceeded included minutes
• Add-ons — Additional features you've purchased

Changing Plans

If you need a different plan:

• Review available options
• Upgrade or downgrade as needed
• Changes may take effect immediately or at next billing cycle

Cancellation

To cancel your subscription:

• Contact support or use in-app cancellation
• Understand cancellation terms
• Plan for data transition

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Next: Managing Your Subscription | Previous: Integration Settings