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Voice AI
v3.2
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Knowledge Base
Knowledge Base
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4 articles
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8 min total read time
01
Knowledge Base Overview
The knowledge base is a collection of information about your practice that your AI assistants use to answer questions and provide accurate information to callers and through the chat.
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02
Adding FAQs
When you add FAQs:
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03
Managing Knowledge Content
Keep your knowledge base organized by:
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04
How the AI Uses Knowledge
Your knowledge base directly feeds both:
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